Each item is uniquely designed and made to order, so processing times may vary. Please refer to the product description on each listing for the most accurate processing time.

We do not offer returns or exchanges on any of our products, as many items are made to order.

If there’s an issue with your order, please contact us and we’ll do our best to help.

Go to your account page, then click on the “Addresses” section. From there, you can add a new shipping address or edit your existing one to make sure your order ships to the right place.

You can view your order status by logging into your account page and clicking on the “Orders” section.

If your order has shipped, a tracking number will be provided there as well, which you can use to track your shipment.

Please double-check your address before placing an order. If you notice a mistake, contact us immediately.

If your order hasn’t shipped yet, we’ll do our best to update the address.

If the order has already shipped, unfortunately we can’t change the address or issue a refund for items lost due to incorrect info. In some cases, the package may be returned to us by the carrier, and we can then reship it (you’ll be responsible for additional shipping fees).

Currently, we only ship within the United States. We hope to expand to more countries in the future!

Most orders are shipped in a single package. However, if you order multiple items or custom products, they may be shipped separately depending on size, production time, or availability.

You’ll receive tracking info for each shipment if your order is split.